About UCS Assist
A UK clinically-led medical assistance partner for the IPMI market, part of UCS Care Group, built for complex cases where governance matters.
Built for complex cases where governance matters
UCS Assist is a full-service, clinically-led medical assistance partner for the IPMI market. We support insurers, brokers and assistance providers across the lifecycle, from cost containment and claims to care coordination, complex case management and repatriation, bringing clinical rigour and defensible decision-making to the moments that matter most, when a member is unwell far from home and every decision has to stand up.
As part of UCS Care Group, we sit alongside a wider family of care and clinical services. That clinical heritage shapes how we work: clinicians lead the decisions, governance is built in rather than bolted on, and Project Atlas keeps a transparent, audit-ready record of every case.
What defines us
- Clinical leadership embedded throughout the assistance lifecycle
- Round-the-clock operations for time-critical, complex cases
- Trusted international provider and transport networks
- The Atlas framework: structured governance and real-time visibility
Clinical & Operational Leadership
Dr. Jon Sen
Jon leads clinical governance and oversight across UCS Assist, holding accountability for clinical standards and the decision-making applied to every case.
Martin Ball
Martin brings frontline critical-care and retrieval experience to the operational side of UCS Assist, coordinating complex cases and repatriations end to end.
Part of UCS Care Group
UCS Assist is one of the specialist companies within UCS Care Group, a group built around clinical care, medical services and professional training.
UCS Assist
Clinically-led medical assistance for IPMI insurers, brokers and assistance partners.
ucsassist.co.uk →UCS Medical
CQC Registered Ambulance and Domiciliary Care service providing additional clinical support services across the group.
ucsmedical.co.uk →UCS Training
Clinical and professional training and development across a wide range of subjects.
ucstraining.co.uk →Work with a clinically-led partner
Talk to us about complex case management, repatriation, or a longer-term assistance partnership.